privacy policy
Premier Tutor (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.premiertutor.ca], use our services, or communicate with us.
1. Information We Collect
We collect personal information from you in various ways, including when you:
-
Book a session or sign up for a class
-
Submit a contact form or request a quote
-
Subscribe to our email list
-
Make a payment for services
-
Communicate with our team via email, chat, or phone
The types of personal information we may collect include:
-
Full name
-
Email address
-
Phone number
-
Billing and payment information
-
Preferred course details
-
Any additional information you choose to provide
2. How We Use Your Information
We use your personal information to:
-
Schedule and manage tutoring sessions
-
Process payments and issue invoices
-
Communicate with you about your bookings and inquiries
-
Improve our website and services
-
Send updates, promotional content, or newsletters (only with your consent)
-
Comply with legal obligations
We do not sell, rent, or trade your personal data with third parties for marketing purposes.
3. Payment Information
Payments made through our website are securely processed by third-party services like Stripe or PayPal. We do not store your full credit/debit card information. These third-party providers adhere to PCI-DSS standards to ensure your payment data is protected.
4. Cookies and Website Tracking
We may use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and provide targeted content. You can choose to disable cookies in your browser settings at any time.
5. Third-Party Services
Our website may contain links to other websites or embed third-party tools such as LiveChat or scheduling apps. These services have their own privacy policies and we encourage you to review them before sharing any personal information.
6. Data Storage and Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. While no online system is 100% secure, we strive to use commercially acceptable means to safeguard your data.
7. Your Rights
You have the right to:
-
Access the personal data we hold about you
-
Correct or update your information
-
Request deletion of your data
-
Withdraw consent for marketing communications
To exercise any of these rights, please contact us at info@premiertutor.ca.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our site and services implies acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
Premier Tutor
Email: info@premiertutor.ca
Website: www.premiertutor.ca